Contact Aging True for Independent Living for Seniors
If you or a senior you know is in need of assistance, please contact our Customer Relations Department or fill out the appropriate online forms. Customer Relations also can provide assistance with questions regarding community resources, volunteer opportunities, partnerships and events.
4250 Lakeside Drive, Suite 116
Jacksonville, FL 32210
(904) 807-1203 – phone
(904) 807-1220 – fax
In compliance with the Americans with Disabilities Act (ADA), if you have difficulty accessing any portion of the Aging True website with adaptive technology, please contact our TTY number at (904) 807-1218.
Customer Relations Department
During normal business hours (Monday through Friday from 8 a.m. to 5 p.m.), contact our Customer Relations Department:
For emergency after-hours support, call (904) 807-7219
If you or someone you know is interested in services through Aging True, please contact our Customer Relations Department or fill out the following online Referral Form. All communication with Aging True’s Customer Relations Department is confidential.
Important information needed when calling in a referral:
- First and Last name of the person you are referring
- Social Security Number
- Medicaid Number if available
- Physical Address
- Telephone Number
- Date of Birth/approximate age
- Marital Status
- Monthly Income Information/Assets
- Emergency Contacts (name & telephone number)
- Primary Physician (name & telephone number)
- Brief Medical History